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IGA Local Grocer Chelsea Heights Plus Liquor

199 Thames Promenade, Chelsea Heights VIC 3196, Australia 4 (223 reviews)

IGA Local Grocer Chelsea Heights Plus Liquor offers fresh produce, groceries, and a wide selection of liquor at 199 Thames Promenade, Chelsea Heights VIC. Features include delivery, in-store shopping, wheelchair access, and convenient payment options. Ope

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199 Thames Promenade
Chelsea Heights VIC 3196
Mon–Thu 8am–8pm
Fri–Sat 8am–9pm, Sun 9am–6pm
+61 3 9772 5098
Contact the store
Groceries & Liquor
Fresh produce, deli, liquor
Multiple Payment
Cards & NFC accepted
Accessible Entry
Wheelchair parking & entrance

Store Overview

Located at 199 Thames Promenade in Chelsea Heights, this store functions as a neighborhood grocery and fresh food market that also includes a liquor section. The store offers a range of fruits, vegetables, and other grocery items, alongside liquor products, supporting a variety of everyday shopping needs in the local community. It operates with convenient hours from early morning to evening throughout the week, including extended closing times on Fridays and Saturdays, which can accommodate different schedules.

Customers have noted the friendly and helpful nature of the staff, highlighting attentive customer service that goes beyond typical expectations. The deli section receives positive mentions, and the store’s willingness to fulfill special product requests suggests a focus on personalized service. Payment options are versatile, with credit and debit cards accepted along with NFC mobile payments, enhancing ease of transaction.

The store is accessible with features such as a wheelchair-accessible entrance and parking, and it supports delivery as well as in-store shopping. It also provides onsite services, making it a practical choice for quick visits or more comprehensive grocery runs. Situated among other local retail options like Ritchies IGA Aspendale Gardens and Marcos IGA Narre Warren North, it serves as a convenient point for residents seeking fresh produce and daily essentials in Chelsea Heights.

What Visitors Say

4
223 reviews
5
100%
4
63%
3
29%
2
15%
1
14%
Summary Based on 223 Reviews

Visitors frequently highlight the friendly and attentive staff at IGA Local Grocer Chelsea Heights Plus Liquor, noting personalized customer service and helpfulness. The store is appreciated for its fresh produce selection and well-stocked deli offerings. Convenience features such as wheelchair accessibility, multiple payment options, and smooth transaction processes receive positive mention. While no significant issues are commonly reported, shoppers indicate some variability with product availability in comparison to larger supermarkets.

Friendly and personal staff Fresh produce and deli quality Efficient checkout and payment options Willingness to order products on request Some product range limited compared to larger stores Store size suited for quick visits rather than extensive shopping Peak hours can affect wait times

Key Shopper Benefits

  • Friendly and approachable staff offering personalized service
  • High-quality fresh produce and deli items
  • Convenient payment methods including credit, debit, and mobile NFC
  • Wheelchair accessible entrance and parking
  • Option to request special product orders

Shopper Considerations

  • Smaller store size may limit product variety
  • Some products available at larger supermarkets might not always be in stock
  • Busier periods can lead to longer wait times at checkout
  • Limited late evening hours on weekends (closes 6PM Sunday)

Store Highlights

Wide Product Range

Includes fresh fruit & vegetables, deli items, and a liquor section.

Friendly Service

Staff known for helpfulness and customer care, including special product requests.

Quick Visits Supported

Designed for efficient shopping with options for delivery and in-store services.

Convenient Payments

Supports credit, debit, and NFC mobile payment methods for smooth checkout.

Amenities & Services

Delivery
In-store shopping
Onsite services
Great produce
Wheelchair accessible entrance
Wheelchair accessible parking lot
Quick visit
Credit cards
Debit cards
NFC mobile payments

Plan Your Visit

Open Now Closes 08:00 PM
Monday 08:00 AM - 08:00 PM
Tuesday 08:00 AM - 08:00 PM
Wednesday 08:00 AM - 08:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 09:00 PM
Saturday 08:00 AM - 09:00 PM
Sunday 09:00 AM - 06:00 PM

Best Times to Visit

Least busyWeekdays before noon
ModerateMonday–Thursday early afternoon
Most busyWeekday late afternoons (4pm–6pm)
Weekend peakSaturday 2pm–6pm, Sunday 12pm–5pm
Pro Tip: Arrive early on weekends to avoid extended waits; nearby alternate IGAs may offer less busy options.

Frequently Asked Questions

This store offers a wide range of grocery items including fresh fruits and vegetables, deli products, and a selection of liquor. It functions as both a fresh food market and liquor store, catering to varied shopping needs.

Delivery services are available, allowing customers to shop from home. However, availability and delivery areas may vary, so it is recommended to contact the store directly at +61 3 9772 5098 for the most accurate information.

Customers can pay using credit cards, debit cards, and NFC mobile payments, providing convenient and modern payment methods alongside cash transactions.

Yes, the store offers wheelchair accessible entrances and parking, ensuring easier access for customers with mobility challenges.

The store is open from 8:00 AM to 8:00 PM Monday through Thursday, extends its hours to 9:00 PM on Fridays and Saturdays, and operates from 9:00 AM to 6:00 PM on Sundays.

Reviews highlight friendly and helpful staff, with specific praise for personalized service such as special orders and assistance, which may distinguish this location from larger supermarkets nearby.

The store offers onsite services like Soda King gas bottle exchanges and a deli section, providing additional convenience beyond standard grocery shopping.

Store Information

199 Thames Promenade, Chelsea Heights VIC 3196, Australia
+61 3 9772 5098
Customer service
08:00 AM - 08:00 PM
Today's hours
Whole Foods Market
Brand (Amazon subsidiary)

Location & Directions

199 Thames Promenade, Chelsea Heights VIC 3196, Australia

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